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A New Era in Customer Service Management: Next4biz’s Innovative Approach
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News, Articles and Success Stories...
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A New Era in Customer Service Management: Next4biz’s Innovative Approach
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KIA Success Story
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Saat & Saat Success Story
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NPS Survey Results & Analysis
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What is NPS Survey?
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What is a Key Performance Indicator (KPI)?
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What is Complaint Management?
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Which Key Features Should a CRM Software Have?
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What is CRM (Customer Relationship Management)?
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Marketing Segmentation: How to Determine Your Target Audience?
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Customer Centric CRM with Workflow Automation
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What is NPS (Net Promoter Score)?
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What is Customer Effort (CES)?
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What is Customer Orientation?
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What is Lead Generation and Prospecting?
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7 Key Metrics for Customer Experience Management
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What is E-mail Marketing?
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Next4biz CRM New Features (4.0)
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Dynamic Segmentation with Next4biz CRM: Kia Turkey
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What is RFM Analysis & How is it Done?
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End-to-End Customer Experience Management in the Furniture Industry: ADORE
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Digital Transformation in the Time of COVID: MACFit
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Confessions of a Customer Service Manager: “We Hit Rock Bottom!”
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No Code No Cry!
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What is Customer Lifetime Value?
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Which Systems Has Next4biz Been Integrated With?
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For Which Capabilities Did Our Customers Prefer Next4biz?
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How flexible is Next4biz?
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What Did Our Customers Achieve With next4biz?
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Customer Testimonials
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Would You Marry Me?
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How to Cope With A Big Customer Relations Department?
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Do you focus more on reasons or consequences?
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Criticisms about conventional CRMs
